We respect your right to manage your personal data, including requesting its deletion. Here’s how you can request the deletion of your personal information:

  1. How to Request Data Deletion

    If you wish to delete your personal information from our records, you can make a request by contacting us at [contact@ebongabong.com]. Please include the following information in your request:

    • Your full name
    • The email address associated with your account (if applicable)
    • A brief description of the information you wish to delete or the specific account you want to delete
    • Once we receive your request, we will process it in accordance with applicable data protection laws. We may ask you to verify your identity before proceeding with the deletion of any information.
  2. What Happens After You Request Data Deletion?

    After we process your request, we will take steps to delete your personal data from our active databases. Please note that in some cases, we may be required to retain certain information for legal, regulatory, or legitimate business purposes, such as:

    • To fulfill transactions that have been completed
    • To comply with legal obligations (e.g., tax laws, fraud prevention)
    • For data retention required by applicable regulations (e.g., accounting or auditing requirements)
    • If we are unable to fully delete your data due to legal or business reasons, we will notify you and explain the reason for the retention.
  3. Data Retention Policy

    We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. This includes:

    • Retaining information to process transactions or manage your account
    • Retaining records for legal or regulatory reasons
    • Keeping data related to customer service or warranty issues
    • Once the retention period has expired or the data is no longer needed for these purposes, we will securely delete or anonymize the data.